Apex Locksmiths ("we", "us") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.
Information we collect
- Contact details you submit. When you use a callback or quote form, we collect the name, phone number and service type you provide. That's all our forms ask for — we don't request addresses, payment details or account credentials online.
- Calls. If you call us, we receive your phone number and the details you share so we can dispatch a technician and provide a quote.
- Basic technical data. Like most websites, our hosting infrastructure may log IP addresses, browser type and pages visited for security and reliability purposes.
How we use your information
- To call you back, provide quotes and deliver the locksmith service you requested.
- To operate, secure and improve this website.
- To comply with legal obligations, including record-keeping required of licensed locksmiths.
By submitting a callback form or calling us, you consent to being contacted by phone at the number you provided regarding your request. We do not use your number for marketing lists, and we do not sell or rent personal information to anyone.
Cookies
This site uses essential cookies and local storage to remember things like your cookie choice. If you choose "Accept all" in our cookie notice, we may additionally use anonymous analytics to understand how the site is used. You can change your choice at any time via the "Cookie preferences" link in the footer.
Third-party services
Some parts of the site are delivered by third parties, which may set their own cookies or receive technical data when they load:
- Map tiles — OpenStreetMap / CARTO (service-area maps)
- Web fonts — Google Fonts
These providers process limited technical data (such as your IP address) to deliver their content. We do not share your form submissions with them.
Data retention
We keep callback requests and job records only as long as needed to provide service, honor warranties and meet legal requirements, after which they are deleted.
Your rights
Depending on where you live (including under the California Consumer Privacy Act and similar state laws), you may have the right to access, correct or delete personal information we hold about you, and to opt out of certain processing. To exercise any of these rights, contact us using the details below — we'll respond within the time required by law.
Children
This website is not directed at children under 13, and we do not knowingly collect personal information from them.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above reflects the latest revision; material changes will be highlighted on this page.
Contact us
Questions or privacy requests: call (555) 235-1180 or email help@apexlocksmith.com.